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What happens next
A general overview of our process
Your message is reviewed
Messages are read by a person, in the order they arrive. There's no automated triage or scoring involved.
A reply follows during business hours
We aim to respond within our posted availability windows, though exact timing can vary depending on volume.
We continue the conversation from there
If your question needs more detail, we'll ask a few follow-up questions before pointing you to the right resource.